[ knowlegebase/FAQ ] [ support login ]
Welcome to our support pages.
These pages are designed to help our clients with all aspects of
our service. Please try our knowledgebase/FAQ before contacting
support, as your problem may be covered there.
current system status
The table below shows our servers
and any known problems we are having. Any items that show
"error" means we are currently working to fix a problem on that
item. More details will be posted in the new section below.
|
Services |
server1 |
server2 |
server3 |
server4 |
| Basic Webserver |
OK |
OK |
OK |
OK |
| Secure
Webserver |
OK |
OK |
OK |
OK |
| Email (POP3) |
OK |
OK |
OK |
OK |
| Email (SMTP) |
OK |
OK |
OK |
OK |
| MySQL |
OK |
OK |
OK |
OK |
|
Key: <OK>
No Problems <X>Error
<?>
Unknown |
news/known issues
|
Date |
Description |
|
04/11/2003 |
Worldpay Problems
Worldpay, our online payment processor is currently
down.
This means that no payments can be made online and no new
orders can be placed. To place an order, please email
sales and we will arrange to invoice clients.
UPDATE 08/11/2003
We have had confirmation from Worldpay that all of their
systems are now fully operational again.
|
01/04/03
|
There are currently no reported issues
|
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